Travel Tools: Visitor Centers - A Chicago Greeter volunteer gives a brief orientation in the Chicago Cultural Center Visitor Center before embarking on an excursion with her guests.

Visitor Centers

Exterior night view of the Historic Water Tower, which houses the Chicago Water Works Visitor Information Center

Exterior view of the Chicago Cultural Center, home of the Chicago Cultural Center Visitor Information Center

Chicago's Visitor Information Centers are conveniently located in two of the city's most popular areas. Left: The Chicago Water Works Visitor Information Center is located in the Historic Water Tower buidling, just off of the Magnificent Mile. Right: The Chicago Cultural Center Visitor Information Center is located in the Loop.

Chicago Water Works Visitor Information Center

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Address: 163 E. Pearson St.
Neighborhood: Magnificent Mile

Hours:

Monday - Thursday: 8 am - 7 pm
Friday: 8 am - 6 pm
Saturday: 9 am - 6 pm
Sunday: 10 am - 6 pm
Holidays: 10 am - 4 pm

Closed Thanksgiving, Christmas Day and New Year's Day.

Additional Amenities: The newly enhanced Water Works Visitor Center is now home to First Slice Pie Cafe, where visitors can grab a slice of pizza, sandwiches, soups, salads and their signature homemade pie; a Hot Tix outpost that offers half price tickets to more than 200 local theater shows; and a Chicago Public Library satellite location, with a small Chicago reference collection and circulation services for library card holders.

Chicago Cultural Center Visitor Information Center

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Address: 77 E. Randolph St.

Neighborhood: The Loop

Hours:
Monday - Thursday: 8 am - 7 pm
Friday: 8 am - 6 pm
Saturday: 9 am - 6 pm
Sunday: 10 am - 6 pm
Holidays: 10 am - 4 pm

Closed Thanksgiving, Christmas Day and New Year's Day

STOP BY A VISITOR INFORMATION CENTER FOR:

Free brochures on attractions, tours, and events
Free multilingual maps
Friendly information representatives will answer your questions, and
Help you plan an action-packed itinerary

CHICAGO GUIDE TO SPECIAL VALUES

Visitor Discounts Find discount coupons for visitors to popular attractions, museums, restaurants and more!

Visit the website for discount coupons

INSTAGREETER TOURS

FREE on-the-spot tours of the city offered by Volunteer Chicago Greeters depart from the Chicago Cultural Center Visitor Information Center. Take an InstaGreeter Tour today!

CULINARY CONCIERGES

Offering restaurant and dining suggestions daily from 10-6, the Culinary Concierge is a hungry tourist's best friend. Visit a Culinary Concierge today

PURCHASE CHICAGO IMAGES

Chicago's Department of Graphics and Reproduction photographers have captured some iconic shots of Chicago. Click here to browse our online catalog and purchase photos!

Additional Services: The Chicago Cultural Center Visitor Information Center is also home to Culinary Concierges, who can help you navigate Chicago’s dining scene, as well as the InstaGreeter service, FREE on-the-spot tours of the city offered by volunteer Chicago Greeters.

Speak to a Live Travel Counselor
1.877.CHICAGO (244.2246)
8am - 7pm / CST, Daily

Additional Resources to Help You Plan Your Trip

Two women look at a map and discuss their travel plans at one of the city's official Visitor Centers Guides & Maps
Getting around Chicago is easy with this helpful resource of Guides and Maps. Download FREE brochures and maps to your computer.

An el stop at Chicago Avenue My Trip Planner
The Explore Chicago Trip Planner is a FREE online tool you can use to organize your visit to Chicago. The Trip Planner makes it easy to create, organize, save and share your itinerary ideas, and helps make your visit to Chicago an unforgetable adventure.

An airplane at O'Hare International Airport Contact a Live Travel Counselor
To speak to a live travel counselor seven days a week please call 1.877.CHICAGO (244.2246). Our travel counselors will help you and your family plan an action packed itinerary that covers on all of Chicago’s highlights.

My Interests
Chicago’s a big, diverse city with lots of places to go and people to see – but there’s no need to be overwhelmed. We can help you organize your visit around your personal interests.